[Mojang] Mega_Spud (Jay)

This issue has been reopened for review, thank you for your patience!

If you have a copy of the world available, you might like to upload a copy of it for investigation.

• On Windows 10 you can use the Export world feature.

• On Android or iOS you need to use a file explorer to navigate to Device storage > games > com.mojang > minecraftWorlds

• On Xbox or Switch the only way is to upload it to a Realm, and then download the world on Windows 10 or Android/iOS. (Please do not purchase a Realms subscription just to provide a world to us - but if you have a Realm already this may be a viable option if you wish to do so.)

If the world is larger than 10MB you can upload the world to OneDrive or a similar file sharing site, and then share the link.

Unfortunately we haven’t been able to reproduce the issue so far. In order to track this issue, could you please let us know of any additional information that might be contributing to the bug - for example, if you are using a specific piece of software in the background, or if this affects a particular brand of mouse hardware or its associated software.

Also, please note this bug is separate to MCPE-230921 which seems to be caused by scrolling the mouse, and may be made worse by smooth scrolling features.

Thanks for the new information - could you please let us know some additional information?

• Did you uninstall the game at any point?

• Which version did you update from?

• How were you prompted to update the game?

It would be helpful if you could also provide some additional information through Mojang Support.

Please choose Technical Support as the category, and Game Crashes as the subject. In the form, please include:

• This bug ticket reference

• Your Gamertag

• A screenshot of your profile screen (Go to Minecraft>Settings>Profile, scroll to the bottom and take a screenshot of the IDs shown there)

(Please do not share this information here at the bug tracker.)

Thank you for your report!
However, this issue has been temporarily resolved as Awaiting Response

Is this still an issue in the latest version?

This ticket will automatically reopen when you reply.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Thank you for your patience while we continue to investigate this issue.

Please note:

• Signed-in players joining via split-screen may appear as guests with a "(1)" next to their name instead of their gamertag (which is as designed); their player data (eg inventory, position, etc.) should remain intact.

• We are using this bug to track reports of losing progress when playing on a Realm in split-screen, which is affecting some players

If you have new information about the bug that might help the team, please feel free to comment.

Thank you for your report!
We're already tracking this issue at MCPE-172380, so we will resolve and link this ticket as a duplicate.

If you would like to add a vote and any new information to the main ticket as a comment it would be appreciated.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Thank you for your report!
After consideration, the issue is being resolved as Working as Intended.

Horses, Mules, and Donkeys are now server-authoritative, just like Camels and Happy Ghasts. All movement logic is calculated on the server, which can introduce a slight delay compared to client-side control.

By moving movement handling to the server, we can enable more complex behaviors that weren’t possible before, such as mounts floating in water while being ridden and other advanced physical interactions. These improvements make mounts more consistent and give us the flexibility to make them smarter and more fun.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

Thank you for your report!
However, this issue has been temporarily resolved as Awaiting Response

Is this still an issue in the latest version?

This ticket will automatically reopen when you reply.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Thanks for the information provided so far. It would help us greatly if you were also able to provide for us some information about the crash, from your PC logs.

1. Launch Event Viewer (Windows menu, type “Event Viewer”)

2. Pick "Windows Logs" in the tree view on the left, then pick "Application"

3. Look at events for things like Minecraft.

   1. With crashes you'll usually find an Error event with a source similar to "Application Error" that contains a reference the the Minecraft executable, and hopeful adjacent to that event is an Information event from the "Windows Error Reporting" source. That event should also reference the Minecraft executable. Inside that event there's a section at the bottom that looks something like this:

• Analysis symbol:

• Rechecking for solution: 0

• Report Id: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

• Report Status: 100

• Hashed bucket:

• Cab Guid: 0

If you can send us those values it would help the team dig into the crash more thoroughly.

If the issue is ongoing, it would be helpful if you could also provide some additional information through Mojang Support.

Please choose Technical Support as the category, and Game Crashes as the subject. In the form, please include:

• This bug ticket reference

• Your Gamertag

• A screenshot of your profile screen (Go to Minecraft>Settings>Profile, scroll to the bottom and take a screenshot of the IDs shown there)

(Please do not share this information here at the bug tracker.)

Thank you for the additional information provided, and for your patience while we actively investigate this bug. We have a new hotfix rolling out today (Minecraft - 1.21.124 (Bedrock)) - while this bug wasn’t called out as a specific fix, please do let us know if the issue is still occurring in this version or not.

For those still hitting this issue, it would be helpful to know if you have more than one device that reports as a mouse (such as a trackpad for example) or any additional equipment connected, such as headsets or other devices that may have ability to influence mouse move/actions.

Thank you for the additional information provided, and for your patience while we actively investigate this bug. We have a new hotfix rolling out today (Minecraft - 1.21.124 (Bedrock)) - while this bug wasn’t called out as a specific fix, please do let us know if the issue is still occurring in this version or not.

Is this issue still occurring in the latest version?

If so, could you please tell us if you are using any software at the same time, such as keyboard and mouse macros or input (such as the Logi smooth scrolling feature), recording software, etc?

For those still running into the issue, it would be helpful if you could also submit a report via the Feedback Hub by following the below steps:

1. Reproduce the failure

2. Windows Start Menu > Search for Feedback Hub on Windows > Open > Feedback Tab

   1. Or use the shortcut Win + F

3. Sign-in with your Microsoft account

4. Populate Feedback

   1. Choose the Gaming and Xbox Category

5. After submitting the feedback, you can use the Share button and share the link

In addition you might like to provide some additional information through Mojang Support.

Please choose Technical Support as the category, and Game Crashes as the subject. In the form, please include:

• This bug ticket reference

• Your Gamertag

• A screenshot of your profile screen (Go to Minecraft>Settings>Profile, scroll to the bottom and take a screenshot of the IDs shown there)

(Please do not share this information here at the bug tracker.)

Thank you for the additional information that has come in so far. It would be helpful to hear from more of you about your settings:

• What is your render distance set to?

• Does lowering the render distance improve or alleviate the issue?

Thank you for your patience while we continue to work on this issue. We’re actively investigating and hope to have it resolved as soon as possible.

Thank you for your patience while we continue to work on this issue. We’re pleased to hear it’s resolved for many of you, but we know more work is needed. Please be assured that we’re actively addressing the remaining problems and aim to have the bug fully fixed as soon as possible.

Thank you for the information. Is this still an issue for you in the latest hotfix version? (1.21.122)

Thanks for the information so far.

Realms were mentioned below, does this issue occur in local, singleplayer worlds as well?

Are there any device details that are affected? Is this only occurring when using a particular mouse, or touchpad? Do you have any other input methods/devices or apps that could be contributing to the issue?