[REALMS-4092] Losing materials, and gear every time i sign in

Every time i log into my realm on pocket edition mine craft i loose all my loot, i lost 10 full stacks of iron and 1.5 stacks of gold and 46 diamomds. The mext day i loose all the iron ore and diamonds i found to replace it. The next day i sign on and all my diamond gear and tools in my inventory is gone. I pay for realms service. Too loose all my ores/bars/gear every time i sign out is insane. I will end subscription if this is not addressed

Linked issues

duplicates 1

MCPE-55815 Empty Inventory/Player level reset in multiplayer Open

Comments 2

[Mod] Umija5895M 2020-06-14T21:20:15Z

Thank you for your report!
We're tracking this issue in MCPE-55815, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
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[Mojang] Mega_Spud (Jay) 2020-07-21T07:55:39Z

We are still looking into the issue with player data changing or being lost at MCPE-55815.

If the issue is still occurring for you in the latest version (currently 1.16.1) please could you add any steps to reproduce the issue at MCPE-55815.

Also, if you have a copy of the world save available, you might like to share a copy of it for investigation.

On Windows 10 you can use the Export world feature.
On Android or iOS you need to use a file explorer to navigate to Device storage > games > com.mojang > minecraftWorlds
On Xbox or Switch the only way is to upload it to a Realm, and then download the world on Windows 10 or Android/iOS. (Please do not purchase a Realms subscription just to provide a world to us - but if you have a Realm already this may be a viable option if you wish to do so.)

If the world is larger than 10MB you can upload the world to OneDrive or a similar file sharing site, and then share the link in a comment at the main bug ticket at MCPE-55815.

Thank you for your help, and for your patience while we look into this bug.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki