Summary: I am unable to download my Minecraft Bedrock Edition Realm world backup. The download consistently stops at approximately 1GB with a generic "An Error Occurred" message, despite having ample hard drive space and stable internet.
Environment
Details of the Issue:
Item Status / Detail
Game Version Minecraft Bedrock Edition (Windows 10/11)
Server Type Official Minecraft Realm
World Size Approximately 1.7 GB
Error Point Download fails consistently when progress reaches ~1 GB
Error Message Generic "An Error Occurred" (as shown in the provided screenshot)
Storage Space C: drive has over 124 GB of free space
Troubleshooting Steps Already Taken:
I have attempted the following solutions without success:
Restarted my computer and verified network stability.
Closed the Realm (set it to offline mode) before attempting the download.
Removed all active Resource Packs and Behavior Packs from the world settings.
Attempted to download World Backups instead of the current live world file (same failure point).
Verified the game is installed on the local C: drive with sufficient space.
Linked issues
duplicates 1
Attachments
Comments 2
We're tracking this issue at REALMS-419, so I will resolve and link this report as a duplicate.
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