MIni game heroes' skin pack is missing, festive mashup pack, and skin pack 2 is missing even though I have purchased these for Minecraft ps4. All of these are Minecraft official not some 3rd party character except some in skin pack 2 but you wouldn't dare do that to customers.
MCPE-58906
Missing Skin/Mashup Packs on PS4 Bedrock
Resolved
Invalid
0
Thank you for your report!
However, unfortunately we are unable to help with your report.
If the mashup and skin packs do not show as purchased, you will need to contact Mojang Customer Support directly. Be sure to provide all the details about the prior purchase when you submit the help request to Mojang.
The bug report site is manned by volunteers and we don't have the ability to assist.
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