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MCPE-235402

Game crashes shortly after loading

Game: Minecraft Bedrock Edition (Microsoft Store, direct purchase)
Version: 1.21.132.1
Platform: Windows 11 Home
Hardware: AMD Ryzen 7, NVIDIA RTX 4060

Description of the bug:

The game launches, reaches the Mojang screen, logs in, freezes both the image and audio, the cursor shows as β€œloading,” and after a few seconds the game closes to the desktop with no error message.

Faulting application name: Minecraft.Windows.exe
Version: 1.21.132.1
Timestamp: 0x695d97e0
Faulting module name: Minecraft.Windows.exe
Exception code: 0xc0000005
Fault offset: 0x0000000000247930
Faulting application path: C:\Program Files\WindowsApps\MICROSOFT.MINECRAFTUWP_1.21.13201.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe
Related package ID: Game

Steps to reproduce:

  1. Launch Minecraft Bedrock from the Microsoft Store.

  2. Wait for the Mojang screen to appear.

  3. Log in (the crash happens both online and offline).

  4. When the main menu attempts to load, the game freezes and then crashes to the desktop immediately, with no error message.

Additional Notes:

  • The crash occurs on any Windows user account.

  • Reinstalling the game, clearing AppData, changing skins, updating/downgrading GPU drivers, or using NVIDIA optimizations does not fix the issue.

  • The crash happens consistently, even offline.

Linked issues

Comments 1

We're tracking this issue at MCPE-231836, so I will resolve and link this report as a duplicate.

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StonedTrane

(Unassigned)

Unconfirmed

Windows

Windows 11 Home

1.21.132 Hotfix

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