When attempting to sign in to Minecraft using a Microsoft account, the game becomes stuck on the “Parent or guardian consent is required” screen. Even after signing in or attempting to complete the consent process, the same screen appears again and does not proceed. This creates an endless loop that prevents access to the game.
Steps to Reproduce:
Open Minecraft
Select Sign In
Use a Microsoft account that requires parent/guardian consent
Complete or attempt the consent process
Return to the same consent screen repeatedly
Expected Result:
The consent process should complete successfully and allow the account to sign in and access the game.
Actual Result:
The consent screen repeats indefinitely and the game cannot be accessed.
Impact:
This issue makes Minecraft completely unplayable despite being a paid game. There is no clear error message or guidance provided on how to resolve the problem.
Notes:
The issue occurs consistently and does not resolve after restarting the app or retrying sign-in.
This report has been marked as private, as it contains some sensitive privacy information (e.g. an email address or session ID).