mojira.dev
MCPE-179258

There is no "Help Center" label in the Settings > General page

Description:
According to the changelog,
the feedback button has been moved from Main Menu to the Settings screen under the General tab with label “Help Center”. However, in fact, "Help Center" label cannot be found in the Settings > General page.

Steps to Reproduce:

  1. Sign in to Microsoft Account

  2. Navigate to the Settings > General page

  3. Try to find the "Help Center" label

Observed Results:
Cannot find the "Help Center" label in the Settings > General page.

Expected Results:
There is a "Help Center" label in the Settings > General page.

Attachments

Comments 10

@unknown: Please don't set the Platform field to "Multiple" unless you've actually tested it on multiple platforms, and in that case please identify the platforms you tested in the Description. We need to know at least one specific platform it's occurring on when we try and confirm your experience. Otherwise, when can't reproduce it we don't know if it's because we tested on the wrong one or because of something else.

@unknown: Please don't set the Platform field to "Multiple" unless you've actually tested it on multiple platforms, and in that case please identify the platforms you tested in the Description. We need to know at least one specific platform it's occurring on when we try and confirm your experience. Otherwise, when can't reproduce it we don't know if it's because we tested on the wrong one or because of something else.

I used the Store to update the preview, then launched it directly (not from the launcher) to check the symptoms. The first time I launched it, I had a long pause at "Loading Resource Packs...This might take a while", after which it crashed and dumped me back to the desktop. When I relaunched it, it didn't crash the second time, but since the game's UI is actually encoded in the built-in Vanilla resource packs I thought that maybe my Vanilla packs weren't completely updated, and that could be why the button is absent. So to ensure I had a properly updated Preview release, I uninstalled and reinstalled it, but there was still no Feedback button on the Main Menu and no Help Center button in the General settings screen. I am confirming the report.

I used the Store to update the preview, then launched it directly (not from the launcher) to check the symptoms. The first time I launched it, I had a long pause at "Loading Resource Packs...This might take a while", after which it crashed and dumped me back to the desktop. When I relaunched it, it didn't crash the second time, but since the game's UI is actually encoded in the built-in Vanilla resource packs I thought that maybe my Vanilla packs weren't completely updated, and that could be why the button is absent. So to ensure I had a properly updated Preview release, I uninstalled and reinstalled it, but there was still no Feedback button on the Main Menu and no Help Center button in the General settings screen. I am confirming the report.

@@unknown: Thank you for your notice. As I can reproduce this issue on my Android and iOS devices, I set the platform field to "Multiple".

Fixed in 1.20.80.23 Preview. Now the "Help Center" buttom can be found in the Settings > General page.

agoodday233

(Unassigned)

1195474

Confirmed

Multiple

1.20.80.20 Preview, 1.20.80.21 Preview, 1.20.80.22 Preview

1.20.80.23 Preview

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