mojira.dev
MCPE-142283

We're unable to connect to the Minecraft Store. Maybe check your internet connection?

After being passed around to various tech support personnel suggesting the same things, from power cycling all the way up to resetting my PS4, and being asked to provide screenshots of the same issue I have described, I was finally directed here from who was arguably the least helpful person, or chat bot.

 

There has been no suggestion that the connection somewhere along the line is an issue. No attempt at network diagnostics.

 

Put simply, when I try to search or buy, the store times out.  PS4, fresh initialized system with ONLY minecraft installed.

Comments 4

im unable to join minecaft muiltiplayer after my gamepass unimate endeed, not sure if thy are related

The message has changed due to the new update, but the effect is still the same. 

Thumbnails don't load, the whole thing sits there until it times out.

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response

Could you please provide more details or/and media files. As such we have no repro of this issue.
Is this still an issue in the latest version (1.17.41)? If so, can you please add it to the affected versions (or mention it if you are not the reporter).

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This issue appears to have been resolved for the time being.  Still loads very slowly, which is kinda sad for a company with over a billion dollars in revenue last year.

Chris

(Unassigned)

Unconfirmed

PlayStation

Up to date

1.17.30

Retrieved