mojira.dev
MCL-26336

Unknown Minecraft and Minecraft Launcher error

Hello Mojang AB! I'm a long-time Minecraft fan, I recently created a new licensed account and some strange things started happening in the game. When I open the launcher, I just have a white window with black text. (like Minecraft, play now, and so on). I also couldn't put the skin on (the text buttons were pressed). When starting the game, there was a similar situation, the entire game text did not have a font. All the mobs had no texture, and I had the classic Steve skin. I also couldn't put textures. My nickname is GodMIneYT, my Microsoft nickname is GodMIne9556. Please solve this problem.

Comments 1

We do not have enough information to find the cause of this issue.

Please record a video of this happening and attach it to this report.
If you are on Windows, you can use Windows+Alt+R to open a built-in app for recording game footage.
If you are on Mac (Mojave or later), you can use Shift+Command+5 to open a built-in app for recording your screen.
In case you don't have a program to record videos, we recommend using the free recording software OBS.
In case the resulting video file is too large to be uploaded to the bug tracker directly, please upload it elsewhere (e.g. as unlisted video on YouTube) and link to it here.

This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
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GodMineYT

(Unassigned)

Unconfirmed

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