Hello, as the summary indicates, I have a Microsoft account connection problem.
When I run the Minecraft launcher and the I want to sign in with my Microsoft account, unable to sign in, I get an error message "An error occurred while trying to sign in. If the problem persists , check your internet connection."
My internet connection is working perfectly.
I looked at the support of Minecraft.net which already mentions the problem only the solution proposed does not work with computers running Windows 7.
I looked at other tickets that mention similar cases, unfortunately nothing conclusive.
Please help me to solve this problem.
Cordially.
Thank you for your report!
We're tracking this issue in MCL-19840, so this ticket is being resolved and linked as a duplicate.
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