So I bought Minecraft on Windows and I don't know what kind of laptop I have but I didn't get Windows 10. Im using 1.12 When I bought it and try to run it, it would crash and say not responding. I was thinking did I buy the wrong one. If it is could I trade it for the Windows 10 like return the one I have, get my money back and get the windows 10. If possible please tell me immediately and I would be so grateful. Thank you. Cheers.
MC-165408
Did I buy the worng one? Can I trade for the Windows 10?
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If your game is "not responding" on startup, please check MCL-6550 for help with your issue. If you still need assistance after that, please contact the Community Support, linked below.
If you want a refund for the game, please contact Customer Support, linked below.
You cannot trade one version of Minecraft for another one.
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