i sent my minecraft earth beta code but i didn't receive the skin i think this is a bug i wanted to know how i get the skin

when trying to import 4d and 2d skins the skins do not load and when and zip they get bug

I signed up to get the skin earth but I went to the marketplace there appeared to no button to get it as I wasn't stupid I saved the link and went in again and it's costing 100,0000 minecons